PLAYER TRUST & SAFETY
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Warnings, Sanctions, & Bans
We want the Tower and our community spaces (such as our Discord) to be a safe, fun, and welcoming place for everyone to hang out and play. A...
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How Do I Report a Player?
There are two ways to report a player:In-game. You can report a player in-game by clicking on their username and then selecting 'Report'.&nb...
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How to Dispute a Sanction?
If you have been reported by another player or sanctioned in-game and would like to dispute this, please email support@bonfirestudios.com. P...
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How do I report in-game bugs or glitches?
In order to report bugs you encounter while playing, you can press Ctrl+B to open the Report a Bug menu. Reporting bugs and issues this way ...
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Arkheron Account Info & Deletion
Last Updated: Sept 17, 2025If you have questions about how we collect and protect your personal information or want to delete your Arkheron ...